HUD Counselor FAQ
What is a licensed HUD Counselor?
If you're facing foreclosure, or need a loan modification a licensed HUD counselor is one of the best resources to assist you with communicating with your lien holder and sorting out the best options for you.
A HUD-approved housing counselor is specially trained and certified by the government to help you assess your financial situation, evaluate options if you are having trouble paying your mortgage loan, and make a plan to help you with your mortgage. HUD Counselors are not allowed to charge you a fee!
HUD stands for Department of Housing and Urban Development, a government agency that helps people get and maintain quality affordable housing.
Not all HUD Counselors are created equal! W&L Consulting (contact info below) is dedicated to helping homeowners, licensed to serve in all 50 states. They have helped many of my clients modify their loans successfully.
How can a HUD counselor help me?
HUD approved counselors provide foreclosure prevention counseling FREE of charge. They also can help you talk to your mortgage servicer, review and understand any options your servicer has offered.
A licensed HUD counselor CAN NOT receive any payment for their services! There are many firms, including lawyers, who practice predatory services, charging high fees for assistance with your loan modification application for instance. A HUD Counselor will help you with no fee.
But I'm already talking to my bank?
When a homeowner falls behind on payments, lien holder representatives do call. However, often you're speaking to the debt collection department - not the true representative for loan modification options.
In our experience, lien holders often do not document information in your file from their convesations. What you may have been told by one individual may not show in their system. It helps tremendously to have our HUD-counselor speaking on your behalf.
Because of their training, and years of experience, they know how to navigate the complicated beauracracy of mortgage companies, document negotiations on your behalf and escalate through management structures as needed to resolve complicated issues.
Recommended HUD Counselors
W&L Real Estate Consulting (licensed in all 50 states)
Lia Hendricks (Chambers)
Lead Negotiator
Direct: 262.235.0788
Cell: 636.634.1849
Fax: 262.800.1113
Email: Lia@wlreconsulting.com
Testimonials
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We can not go on enough about the service Susanna provided. She showed her value from the minute we met and continued to maintain a high level of professionalism. Susanna was knowledgeable, practical, and had a deep understanding of what our plans and goals were and offered us tailored advice with that in mind. We understood that Susanna deals in the high end market and while we weren’t shopping in that particular market she made us feel like her top clients and I can not stress enough how important an intangible like that is. The guidance provided was just that, guidance. Susanna would field all of our questions with a number of different options that would apply to us and would use her vast knowledge to come up with solutions. I could go on and on but at the end of the day Susanna provided a service and a team environment that met all of our needs and you really can’t put a dollar amount on the feeling of a strong team behind you. “You are the star of the show” is what she’d say and how she made us feel.
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- Surge - First Time Homebuyer
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Susanna is simply the best. Professional, prompt, and knowledgable. Everything you would want in a realtor. Her pleasant approach, advice, and attention to detail made our transaction enjoyable and flawless.
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- Main Line Luxury Buyer
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Susanna Kunkel represented us as buyers of a new construction townhome. She did a superb job in advising and negotiating from open house through settlement and well beyond. Her expertise in luxury real estate contract management, marketing and transactions is stellar and her customer service has been impeccable. She puts a great deal of attention into every detail at each and every step of the process with a fantastic level of availability at every turn. I highly recommend Susanna.
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- Society Hill Luxury Townhome
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Susanna is a total gem. We started looking for homes in early 2020. We had not yet found an agent, but struck up a conversation with her at an open house. My husband and I immediately noticed how real she was: she was truthful and did not try to “sell” us, either on the home or on her as an agent. As a result, we asked her to represent us. I cannot express how amazing she is and how rare as an agent: kind, thoughtful, realistic, honest, easy to work with. I cannot recommend her more highly.
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- Merion Station Luxury Buyer
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Susanna was very compassionate and understanding of my situation. I couldn't imagine getting through this without her! Her knowledge of short sales is unsurpassable and anyone who uses Susanna for this type of sale would be very lucky!
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- Bryn Mawr Short Sale Success
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Susanna was our buyer agent for a new condo in center city Philadelphia. She was fantastic. She kept us updated on everything relevant to the transaction, ensured (meticulously) that Seller and the condo management team completed all pre-closing fixes, and liaised with the mortgage team and the title company (including ensuring a smooth remote closing). Even after closing, she continues to keep us updated and to see us through our move-in transition.
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- Troy B - Rittenhouse Square Luxury
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